Return Policy: If something doesn’t work out, you can send most items back within 30 days of delivery. The product must be in new or unused condition, with all original product inserts and accessories. Shipping costs will be the responsibility of the customer in cases of buyer’s remorse returns, such as an item didn’t fit, didn’t like the color/quality, changed your mind, ordered by mistake, bought it somewhere else, etc. We will refund the full cost of the merchandise and shipping charges if the return is a result of our error or defective product. We will hip the product as soon as possible so it arrives at our facility within 45 days of receipt of the item. We inspect all returned items and will refund you based on the condition of the item. We award a partial refund for opened or used products.
Defective Product and Returns Due to Our Error: If there are mistakes with your order, or products arrive defective/damaged at the time of receipt, we’ll make it right by sending you replacement parts or accessories, replacing the product, or issue a refund. We’ll also cover the cost of any return shipping. If the product is not defective, return shipping fees will apply and/or a partial refund may be issued.
Products Returned After 30 days: Did you miss the 30-day return window? Great news! You may still start a return after 30 days, but you may get a partial refund depending on the following: Condition of the merchandise, cost of the original and/or return shipping charges deduction from your refund. If we send you a replacement item, we will need to receive the original item at our warehouse within 30 days of you starting the return process. Otherwise, we will charge you full price for the replacement.
Please contact Customer Care if you need to return an item outside the 30 day return time frame.